The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided. Here you will find links for various resolutions which you may encounter. Please re-post here should you need further assistance. Thank you and have a great day!
Microsoft Office Home and Student can be installed on 3 computer at a single point of time. Other office suite can be installed on 2 computer. Information can be found in the jewel case. There is no process of de-activating an office product. Uninstalling does not de-activate the product. Install the product on the computer and activate. These conditions apply to the EULA. If the computer crashed, one can transfer the office license any time.
If you need to transfer from a working computer you need to wait for 90 days and it applies only to Retail copies of the Product. It does not apply for OEM. Find below the section of EULA. You may reassign the license to a different device any number of times, but not more than one time every 90 days. Hi every one, I have just upgraded my vista 32bit to 7 64bit. When I did this I created a back up of my old system on the hard drive, I can still see the word etc icons but when I try to run them it says 'there is not enough memory to run' I am guessing this is because office was installed on vista.
Is there an easy way to correct this? Thanks Paul. I have a follow-on question to this thread: I am running Office - Standard edition on a computer that I will be replacing shortly, and I would like to transfer Office to the new computer and decommission the old computer. The issue is this: My copy of Office is an Upgrade version, which was proper on the original computer because that computer came preloaded with MS Works.
If I seek to install it on the new computer it will presumably look for a valid MS program Works etc but it won't find one there so it will not accept an upgrade. You are correct, upgrade license discs for Office are programmed to look for a previous qualifying product, either installed on the computer or in the form of the previous qualifying product's installation disc being inserted into the optical drive when asked by Office setup. To stick with the "letter of the law" regarding upgrades, if the previous computer did not come with Works discs, you will need to purchase a copy of Works to have handy for the Office upgrade compliance check.
How does the activation process know if the computer crashed? I really can't see how the internet activation process could tell the difference between a computer crash and just a different computer, obviously it can keep track of the total number of currently activated hardware devices.
The product activation process will most likely detect that you are installing on a different computer for licensing purposes because the hardware IDs of the motherboard itself and the onboard network connection most current mobos have the NIC on the motherboard , both of which carry significant weight in the product activation polling process, will have changed from the previous activation.
The good news is that the logic programmed into the activation process is significantly weighted in the favor of giving the customer the benefit of any doubt. I have another related question. I will be going to the UK this summer and plan clean-install my laptop which has one of my licensed copies of Office I do it there because internet is much more reliable and therefore all the security updates which need to be downloaded since SP3 take much less time to install. If I then re-install Office will I be able to re-activate my copy or will I need to wait until I return to India.
Regional restrictions regarding product activation are usually noted on the product's packaging, the Certificate of Authenticity, and in the product's Software Licensing Terms. These versions are restricted for sale and use only in those geographical locations for which they were intended, and the packaging for these products clearly indicates that they are restricted and where they can be purchased and activated.
Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Sign in to vote. Saturday, May 19, PM. Monday, May 21, PM. Yes, But i want the office to be genuine.
Tuesday, May 22, PM. Jhko, Uninstall Office from your system. To activate the product this way, follow these steps: 1 Start any Office program. Wednesday, May 23, AM. Hi Stephen, I think what Jhko is asking is about the license rights. Let's assume Jhko has already installed it on 3 PCs, and he wishes to replace one of those PCs with a new one. The problem is that he has already activated it on 3 PCs and he doesn't have any licenses left. Therefore, when he tried to install it on his new PC, the activation process will think he's trying to install it on a 4th PC and it will stop him.
Wouldn't the activation process stop him from installing on his new PC? Thursday, October 8, AM. I agree with questioner:. This is a problem for a lot of people! Uninstalling one copy of Office doesn't guarantee that the same product key will work for another computer Does the uninstalling computer have to be connected to the internet to somehow register the uninstall? What's the deal? Thursday, December 24, AM. Hello The Hungry Sokoke, The logic programmed into Product Activation for retail licenses for Office holds that the most recent installation would supercede or replace a previous installation.
Please note that some software packages may be available in a multi pack or volume licensing option. If you have any further questions or concerns, please reply to this e-mail. Sincerely, Derek Y. I bought Office Home edition. I'm sure it's a 3 user license. Had issues trying to register it on what would have been my 4th PC, but it had been uninstalled from one machine as I bought a new one to replace it so still on 3 PC's correctly as per the license.
Had a right arguement with Microsoft Call Center some where far away about that one. Eventually got put through to some bloke in the US who sorted it in 2 mins flat. Stefluc posts months. I have a legit copy and it was already pre installed on my new PC from Dell and they sent the disc through,I have run it on two other lap tops just had to phone it through to get an authorisation code and all installed perfctly,so,its right what they say three times and its done.
Depends on the version you bought. Only the "Home and Student" edition is licensed for 3 installations. In a nutshell: If you bought the retail edition of Office Home and Student, then you have a license to put it on 3 machines.
If you bought the oem edition of Office Home and Student, then it is limited to one machine. See here If you bought the Standard or Small Business or Professional Editions, whether retail or oem, then it is licensed for 1 machine only.
Edited by arcturus on Tuesday 10th June You would need to check the terms of the version you have but the retails stuff usually has this in it somewhere "a. Licensed Device.
You may install and use one copy of the software on the licensed device. Portable Device. You may install another copy on a portable device for use by the single primary user of the licensed device. LukeBird 17, posts months. Scraggles 7, posts months.
FlossyThePig 4, posts months. Change for the sake of change, I just don't get it.
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